tc333's Privacy Policy
This policy explains in detail how tc333 is committed to collecting, using, and protecting your personal information.
About This Privacy Policy
tc333 places the highest importance on the privacy of its platform users. This Privacy Policy will inform you about what information we collect, how that information is used, how long it is stored, and what your rights are. By using tc333's website, mobile version, or any of its services, you are considered to have agreed to the terms of this policy.
Our platform is intended only for individuals aged 21 and above. We do not knowingly collect information from minors. If we become aware that information from a minor has been collected, it will be deleted immediately.
tc333 reserves the right to update this policy at any time. When changes are made, the "Last Updated" date will be revised. We recommend checking this page regularly.
What Information We Collect
Various types of information may be collected during registration and use of the tc333 platform. This information is used to improve the quality of our services and to ensure the security of your account.
Personal Identification Information
- Full name and date of birth
- Email address
- National ID or passport number (when verification is required)
- Residential address
- Required payment information related to bKash, Nagad, Upay, or bank accounts
Usage and Technical Information
- IP address and device type
- Browser type and version
- Date and time of platform access
- Log of pages visited
- Gaming activity and transaction history
Cookies and Similar Technologies
Our website uses cookies to improve your browsing experience and remember your login status. Disabling cookies may cause some services to not work properly.
Purpose of Information Use
tc333 uses your personal information only for lawful and specific purposes. Information will not be used for any purpose other than those listed below.
Primary Use Cases
- Creating, verifying, and managing accounts
- Processing deposits and withdrawals — via bKash, Nagad, Rocket, Upay, and bank transfer
- Verifying your identity and preventing fraud
- Providing bonuses, promotions, and VIP benefits
- Providing 24/7 customer support in Bengali
- Ensuring compliance with responsible gaming policies
- Maintaining platform safety and security
- Meeting legal obligations
For Communication Purposes
Email may be used to send important notifications regarding your account, transactions, or services. Marketing communications will only be sent with your consent, and you may opt out at any time.
tc333 never stores your password or full payment card details. All sensitive information is stored in encrypted form.
Sharing and Disclosure of Information
tc333 does not sell or rent your personal information to third parties. However, in certain circumstances, limited information may be shared with trusted partners.
Service Provider Partners
Our approved service partners may have limited access to information for tasks such as payment processing, technical support, and fraud prevention. These partners are contractually bound to uphold our privacy standards.
Disclosure for Legal Requirements
We may be required to disclose information to fulfil legal obligations, court orders, or valid requests from authorities. Information may also be shared in connection with investigations into fraud or illegal activity.
What Will Never Be Done
- Selling information to third parties for advertising purposes
- Sharing information with unrelated organisations without your consent
- Using information for any purpose outside this privacy policy
Storage and Protection of Information
tc333 applies industry-standard security measures to ensure the protection of your personal information.
Technical Security Measures
- All data transfers secured through SSL encryption
- Sensitive information stored in encrypted databases
- Regular security audits and updates
- Firewalls and access controls to prevent unauthorised access
- Suspicious activity detection systems
Data Retention Period
Your information is retained for as long as your account remains active. Even after an account is closed, information may be retained for as long as necessary for legal requirements, dispute resolution, or financial record-keeping.
If you suspect a security breach or unusual activity, contact us immediately at [email protected].
Your Rights and Controls
Every user registered with tc333 has the following rights regarding their personal information.
Right to Access Information
You may request to know what information we have stored about you. This request can be made via 24/7 live chat or by emailing [email protected].
Right to Correct Information
You have the right to request correction of any inaccurate or incomplete information in your account. Necessary steps will be taken within a reasonable time after receiving the request.
Right to Delete Information
In certain circumstances, you may request the deletion of your personal information. However, some information may need to be retained due to legal obligations or ongoing disputes.
Right to Object to Processing
You have the right to request that your information no longer be used for marketing or other specific purposes. Make this request through our support team.
Special Protection of Payment Information
Ensuring maximum security for financial transactions is our priority. All deposit and withdrawal activity on tc333 is conducted through secure channels.
Payment Method Information
During transactions via bKash, Nagad, Rocket, and Upay, only the necessary payment information is collected. Full payment account numbers or PINs are never stored. The same policy applies to bank transfers.
Transaction Records
Records of all deposits and withdrawals are retained for legal and dispute resolution purposes. The minimum deposit amount is ৳500 and the minimum withdrawal amount is ৳1,000. Withdrawals are typically completed within 10–45 minutes.
tc333 will never ask for your payment PIN, OTP, or full account number by phone or email. Any such request is a sign of fraud.
Responsible Gaming and Data Use
tc333 takes responsible gaming seriously. Information about your gaming behaviour and spending patterns is used solely for your protection.
If signs of problematic behaviour are observed in a user's gaming activity, necessary steps may be taken for their protection — including setting deposit limits or temporarily suspending the account. To learn more about responsible gaming, visit the Responsible Gaming page.
Third-Party Links and Services
The tc333 platform may in some cases display content from third-party game or service providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, or Spribe. These third parties have their own privacy policies, and tc333 is not responsible for their use of information.
Game providers serviced through our platform only have access to the information necessary to operate the games. No additional personal information is shared with them.
Account Verification Process
To ensure a safe and secure service, tc333 follows a KYC (Know Your Customer) process. The following information may be required as part of this process.
Identity Verification Documents
- Copy of national ID card (both sides)
- Passport or driving licence
- Utility bill or bank statement as proof of address
Verification documents are stored with maximum security and are used only for the purpose of confirming identity and preventing fraud.
Policy Changes and Contact
When this privacy policy is updated, a notification will be sent to the registered email address or announced via a notice published on the platform. For significant changes, we will endeavour to give at least 14 days' notice.
For any questions or requests regarding this privacy policy, please contact us:
- Email: [email protected]
- Live Chat: Available 24/7 in Bengali
Continued use of the platform after a policy change will be taken as acceptance of the updated policy. If you do not agree, please request to close your account.
Related Policies
Visit the pages below to learn more about your rights and responsibilities.